This Privacy Policy outlines how My Stay Melbourne collects, uses, stores, shares, and protects the personal information of our site visitors. We are committed to safeguarding your privacy and ensuring the confidentiality of your personal data.

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1. Information We Collect:

We may collect various types of information, including:

1.1 Personal Information: This includes information that can personally identify you, such as your name, email address, contact details, and any other information you voluntarily provide to us.

1.2 Usage Data: We may collect non-personal information about how you interact with our website. This may include your IP address, browser type, device information, referring website, pages visited, and the time and date of your visit.

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2. How We Collect Information:

We collect information in the following ways:

2.1 Information You Provide: You may voluntarily provide us with personal information when you interact with our website, such as filling out contact forms, subscribing to newsletters, or making bookings.

2.2 Automatic Collection: We may use cookies and similar technologies to collect usage data automatically when you visit our website. Please refer to our Cookie Policy for more details on how we use cookies.

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3. Why We Collect Personal Information:

We collect personal information for the following purposes:

3.1 Providing Services: We may use your personal information to fulfill your requests, process bookings, and provide customer support.

3.2 Communication: We may use your contact information to communicate with you, respond to inquiries, send important updates, and provide personalized information related to our services.

3.3 Analytics and Improvements: We may analyse usage data to improve our website, tailor content to user preferences, and enhance the overall user experience.

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4. Storage, Use, Sharing, and Disclosure of Personal Information:

4.1 Data Storage: We implement reasonable security measures to protect your personal information. However, please note that no data transmission over the internet or electronic storage method is 100% secure.

4.2 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and delivering services to you. These providers are obligated to protect your information and use it only for the intended purposes.

4.3 Legal Requirements: We may disclose your personal information if required by law or to protect our rights, safety, or the rights, safety, or property of others.

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5. Communication with Site Visitors:

We may communicate with site visitors through email or other contact information provided by you. We strive to provide clear opt-out instructions in every communication to respect your preferences.

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6. Minors:

Our services are not intended for individuals under the age of [Minimum Age]. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will take steps to delete the information promptly.

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7. Privacy Policy Updates:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

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8.Contact Information:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at support@mystaymelbourne.com.

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Last updated: 27/04/24